Resort / Cabin Rental Questions:
Q: What time is check-in and check out each day?
A: We guarantee each reserved cabin to be ready by 3pm for check-in. If the cabin is not rented the night before we can likely get you in earlier, please call for details prior to early check-in. Check out time is 11 am on the day of check-out. *If you arrive prior to check-in you may fish the property and use any amenities offered. You may also do so after check-out on the day you leave.
Q: What types of lodging do we offer?
A: Here at the resort we have 28 individual log cabins, offered in 5 different configurations, to accommodate parties of all sizes. We also offer “The Lodge” which is a bed and breakfast style accommodation where you rent one of the six rooms but share the rest of the living space with the other guests.
Q: Do I need to bring linens or towels?
A: No, when you rent a cabin at West Brach Resort you are basically walking into a fully furnished home. Linens, pillows and towels will be provided just like a hotel, with daily maid services to refresh them.
Q: What other amenities will I find in the cabins?
A: All cabins also have a kitchen with full-sized stove, microwave, refrigerator, toaster, pots, pans and utensils for most cooking applications. A drip type coffee maker with complementary coffee is in the kitchen as well. A charcoal grill and fire pit are also provided in front of every cabin. Every cabin has forced air heat and air conditioning. Complimentary wifi can be used throughout the property and in all cabins except the Mountain View series. Every cabin also has a covered deck and satellite television.
Q: How far in advance do I need to reserve a cabin?
A: This is going to vary a bit depending on the season. Good advice would be to book as soon as you know the dates you would like to stay. Many of our frequent guests will book a year in advance for the upcoming fishing season or for weddings where a definitive date is set. Late-April, May and June are our busiest months for fishing and can book up quickly – especially on the weekends. Weekdays throughout the season are less busy and we can usually accommodate guests on short notice.
Q: How does the pricing structure work?
A: The price of each cabin will vary depending on three factors; 1) which style of cabin you choose 2) how many adults are staying in the cabin 3) peak-season rates (April, May, June and any weekend) or off-peak rates (Sunday-Thursday starting July 1). Please see our Rate Chart for more info.
Q: What are the office hours?
A: We are open every day from 8 am until 5pm.
Q: How do I check-in after business hours?
A: In front of our office there is a well-lit series of mailboxes with a sign that reads, “Late Check In”. If we don’t see you by 5pm we will put your name on one of the boxes and inside the box will be an envelope with your name on it as well. Inside the envelope will be a highlighted map providing directions to your cabin, a key to get into the cabin, a parking pass and a “general info” sheet with restaurant hours, wi-fi passwords and phone numbers for further assistance.
Q: Are you pet friendly?
A: Yes, we do allow dogs for an additional fee of $10/day.
Q: Are there grocery stores close by?
A: Yes, the town of Deposit has one and is 3.5 miles west of us Hancock does as well and is 7 miles east of us.
Q: What is our cancellation policy?
A: At the time of booking a deposit of 50% of the pre-tax price will be due to reserve the cabin. If you cancel with greater than two-weeks notice you can either 1) get your deposit back minus a 10% handling fee 2) transfer your deposit to another stay in the same calendar-year. If you cancel within two weeks of your arrival date you will lose the deposit. In the event you do not show up for your reservation without canceling, you credit card will be charged for the full amount of your stay.